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ELECTRONIC FUNDS TRANSFER AGREEMENT AND
DISCLOSURES
This Agreement and Disclosure is made in compliance with
federal law regulating electronic funds transfer (EFT) services.
Electronic funds transfers are electronically initiated transfers of
money involving an account at the Financial Institution.
The following disclosures set forth your and our rights and
responsibilities concerning the electronic funds transfers. In this
Agreement, the words "you" and "your" mean those who sign as
applicants or any authorized user(s). The words "we", "us" and
"our" mean the Financial Institution.
AUTOMATIC TELLER MACHINES
Brief Description: ATM Services and MasterCard® CHECKCard
Types of Transfers: You may use the automated teller machine (ATM) card and personal identification number (PIN) issued to you to initiate transactions at ATMs of ours, ATMs within the networks identified on your card and such other facilities as we may designate from time to time. At present you may use your card to (some of these services may not be available at all ATMs):
Deposit funds to your checking account
Withdraw cash from your checking account
Deposit funds to your savings account
Withdraw cash from your savings account
Transfer funds between your checking and savings account
Obtain balance information on your deposit account
Purchase products anywhere Mastercard is accepted
Limitations on Frequency and Amount:
You may withdraw a maximum of $200.00 (if there are sufficient funds in your account) per day.
For security purposes, there are limits on the frequency and amount of transfers you make at ATMs and point of sale service.
You may purchase up to a maximum of $400.00 worth of goods and services per day, exclusive of ATM withdrawals.
Fees and Charges for ATM and MasterCard® CHECKCard Transactions:
There is no charge for ATM withdrawal at machines owned by us.
There is a $1.00 charge for each ATM withdrawal at machines we do not own.
There is no charge for ATM deposit at machines owned by us.
Termination of MasterCard® CHECKCard or ATM Services.
You agree that we may terminate this Agreement and your use of the MasterCard® CHECKCard or ATM card services, if:
You or any authorized user of your card or PIN breach this or any other agreement with us.
We have reason to believe that there has been an unauthorized use of your card or PIN.
We notify you or any other party to your account that we have canceled or will cancel this Agreement. You or any other party to your account can terminate this Agreement by notifying us in writing.
Termination of services will be effective the first business day following receipt of your written notice. Termination of this Agreement will not affect the rights and responsibilities of the parties under this agreement for transactions initiated before termination.
If your MasterCard® CHECKCard is lost or stolen and your financial Institution is closed, PLEASE CALL 1-800-383-8000
PREAUTHORIZED ELECTRONIC FUNDS TRANSFERS
Brief Description: PREAUTHORIZED EFT
Types of Preauthorized Transfers: You may arrange for us to
complete the following preauthorized transfers to your deposit
accounts:
Fees and Charges:
- We do not charge for any preauthorized EFTs.
- We will charge $18.00 - $30.00 per Bill Payment Item for each stop-payment order for
preauthorized transfers.
In addition to the limitations set forth above, the following
limitations may be applicable to your accounts:
Liability for Unauthorized Transfers. Tell us AT ONCE if you
believe your ATM card, or ATM PIN has been lost or stolen.
Telephoning us is the best way of keeping your possible losses
down. You could lose all the money in your account (plus your
maximum overdraft line of credit). If you tell us within two (2)
business days, you can lose no more than $0.00 if someone
used your card or code without your permission. If you do NOT
tell us within two (2) business days after you learn of the loss or
theft of your card or code, and we can prove that we could have
stopped someone from using your card or code without your
permission if you had told us, you could lose as much as
$50.00. Also, if your statement shows transfers that you did not
make, tell us at once. If you do not tell us within sixty (60) days
after the statement was mailed to you, you may not get back any
money lost after the sixty (60) days if we can prove that we
could have stopped someone from taking the money, if you had
told us in time. If a good reason (such as a long trip or a
hospital stay) kept you from telling us, we will extend the time
periods. If you believe that your card or code has been lost or
stolen or that someone has transferred or may transfer money
from your account without your permission, call or write to us at
the telephone number or address set forth below.
Business Days. For purposes of these electronic funds transfer
disclosures, our business days are Monday through Friday.
Holidays are not included.
Documentation.
Periodic Statement. You will get a monthly account
statement from us, unless there are no transactions in a
particular month. In any case you will get a statement
quarterly. You will get a quarterly statement from us on your
savings account if this is the only account you maintain and
the only possible electronic transfer to or from the account is
a preauthorized deposit. If you have a passbook account,
you may bring your passbook to us and we will record any
direct deposits that we made to your account since the last
time you brought in your passbook.
Terminal Receipt. You can get a receipt at the time you
make any transfer to or from your account using one of our
ATM terminals.
Direct Deposits. If you have arranged to have direct
deposits made to your account at least once every sixty (60)
days from the same person or company, you can call us at
to find out whether or not the
deposit has been made.
Our Liability for Failure to Make Transfers. If we do not
complete a transfer to or from your account on time or in the
correct amount according to our agreement with you, we will be
liable for your losses or damages. However, there are some
exceptions. We will NOT be liable for instance:
- If, through no fault of ours, you do not have enough money in your account to make the transfer.
- If the money in your account is subject to legal process or other claim restricting such transfer.
- If the transfer would go over the credit limit on your overdraft line.
- If the ATM where you are making the transfer does not have enough cash.
- If the terminal or system was not working properly and you knew about the breakdown when you started the transfer.
- If circumstances beyond our control (such as fire or flood) prevent the transaction, despite reasonable precautions that we have taken.
In Case of Errors or Questions About Your Electronic
Transfers. Telephone us at (423) 949-2173, or write us at PO
BOX 697, DUNLAP, TN 37327 as soon as you can, if you think
your statement or receipt is wrong or if you need more
information about a transfer listed on the statement or receipt.
We must hear from you no later than sixty (60) days after we
sent the FIRST statement on which the problem or error
appeared.
- Tell us your name and account number (if any).
- Describe the error or the transfer you are unsure about,
and explain as clearly as you can why you believe it is an
error or why you need more information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your
complaint or question in writing within ten (10) business days.
We will tell you the results of our investigation within 10 business
days after we hear from you and will correct any error promptly.
However, if we need more time we may take up to forty five (45)
days to investigate your complaint or question. If we decide to
do this, we will recredit your account within ten (10) business
days for the amount you think is in error, so that you will have
the use to the money during the time it takes us to complete our
investigation. If we ask you to put your complaint or question in
writing and we do not receive it within ten (10) business days,
we may not recredit your account.
If we decide that there was no error, we will send you a written
explanation of our findings within three (3) business days after
we finish our investigation. You may ask for copies of the
documents that we used in our investigation. If a notice of error
involves an electronic fund transfer that was initiated in a foreign
location, the applicable time periods for action shall be twenty
(20) business days in place of ten (10) business days, and
ninety (90) calendar days in place of forty five (45) calendar
days.
Confidentiality. We will disclose information to third parties
about your account or the transfers you make:
- To complete transfers as necessary;
- To verify the existence and condition of your account
upon the request of a third party, such as a credit bureau
or merchant; or
- To comply with government agency or court orders; or
- If you give us your written permission.
Personal Identiflcation Number (PIN). The ATM PIN issued to
you is for your security purposes. The numbers are confidential
and should not be disclosed to third parties or recorded on the
card. You are responsible for safekeeping your PIN(s). You
agree not to disclose or otherwise make your ATM PIN available
to anyone not authorized to sign on your accounts.
Notices. All notices from us will be effective when we have
mailed them or delivered them to your last known address on
our records. Notices from you will be effective when received by
us at the address specified in this Agreement. We reserve the
right to change the terms and conditions upon which this service
is offered. We will mail notice to you at least twenty one (21)
days before the effective date of any change, as required by
law. Use of this service is subject to existing regulations
governing your account and any future changes to those
regulations.
Enforcement. In the event either party brings a legal action to
enforce this Agreement or collect amounts owing as a result of
any Account transaction, the prevailing party shall be entitled to
reasonable attorneys' fees and costs, including fees on any
appeal, subject to any limits under applicable law.
Preauthorized Electronic Fund Transfers.
Stop Payment Rights. If you have told us in advance to
make regular electronic fund transfers out of your account(s),
you can stop any,of these payments. Here's how: Call us or
write to us at the telephone number or address set forth
above, in time for us to receive your request three (3)
business days or more before the payment is scheduled to
be made. If you call, we may also require you to put your
request in writing and get it to us within fourteen (14) days
after you call. We will charge you $18.00 for each
stop payment order you give.
Notice of Varying Amounts. If these regular payments may
vary in amount, the person you are going to pay will tell you,
ten (10) days before each payment, when it will be made and
how much it will be. You may choose instead to get this
notice only when the payment would differ by more than a
certain amount from the previous payment, or when the
amount would fall outside certain limits that you set.
Liability for Failure to Stop Payment of Preauthorized
Transfers. If you order us to stop one of these payments
three (3) business days or more before the transfer is
scheduled, and we do not do so, we will be liable for your
losses or damages.
Other Provisions. There may be a delay between the time a
deposit is made and when it will be available for withdrawal.
You should review our Funds Availability Policy to determine the
availability of the funds deposited at ATMs. We reserve the right
to refuse any transaction which would draw upon insufficient
funds, exceed a credit limit, lower an account below a required
balance, or otherwise require us to increase our required
reserve on the account.
Member
FDIC
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